The sales lady had no idea what options were available for the truck we were looking at and couldn't even get the window to roll down to show is how "great" and "easy" it was to work the sliding glass window in the back seat. Filled out our finance paperwork on Saturday a little after the banks closed and the sales lady told us she would be calling us Monday to come pick up the keys to our brand new truck once financing went through. She NEVER bothered to call me or return our call informing us the bank declined our loan. We ended up getting a much better truck for more than $10,000 less at another dealership. The only positive thing I have to say is there is a kids area my children played in which made filling out paperwork much less stressful. The playroom is the sole reason I give this dealership a 1 star.
What a great place for the Coastal Bend. Friendly people who genuinely care about the community and their customers. Sales and Service both take great care of you.
Just spent 2 and a half hrs waiting for an oil change and there were only 2 vehicles be for me. They had a special that you pay $149 for two oil changes when I got the bill I paid $135. When I asked why I didn't get the deal they said because I didn't ask for it. When I asked if could up grade to the special they stated it needed to be asked for before the start of service. The sales person never informed me of the going special. Don't got your oil change here.
I was here the week of August 28th to drop off supplies for Harvey relief efforts. The staff available at that time were some of the best Texans I've ever met. I was so inspired by their faith and resiliency that I have decided to car shop here once they are back up and running.
Chris was very professional and knowledgeable. A truly honest salesman is hard to find!
Allen Samuels is a US Car Dealer based in Aransas Pass, Texas. Allen Samuels is located at 877 TX-35, Aransas Pass, TX 78336, USA.
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