My truck broke down late Friday afternoon, Me and my family were to travel to Austin for my parents 65th wedding anniversary that Saturday. Thanks to Robert (service writer), he was able to get me in, diagnose the problem, find the part and then personally pick up the part in Corpus on his way to work the next morning, and have the truck ready early the next morning for my family to make our trip. Not only that, he was able to work with my extend warranty company to cover the repairs. I have used your serviced department now for several years so my expectation wasn't to high, but Robert greatly exceeded those expectations with above and beyond friendly customer service. Thank You again Robert for your great customer service!
Went in for state inspection ...they said couldn't do it because it had sprinkled earlier in the day so they wouldn't be able to "test the breaks" ... wow have you ever heard something so stupid you just had to walk away for fear of being sucked into what ever caused that particular brand of stupid. In truth the two service guys were deep in a story and couldn't be bothered with my inspection. On the flip side buying my vehicle there was a delight, however, I will never buy one there again. I need to find a dealership that cares about service as much as sales.
Had appointment on Saturday, waited an hour and half then ask about my vehicle they forgot about it and put a rush it at the last minute before they closed i don't think so. I left without service I'm taking where they can do the job on time.
Willing to work with anyone to sale car. Even with bad credit. Not good selection
This is what you would expect from a coastal dealer. They operate on their time not yours. Half the staff is clueless and the other doesn't care. If you are looking to buy one of the few high-end vehicles they have in stock, then they might help you out unless that is what they are trying to use to drive customers in. Or you have a trade in they think is a hot sale they can turn for a decent profit. I spent two days here with my parents trying to figure out if and what they wanted to buy, so this is from a non-buyer perspective.
Aransas Autoplex Sales And Service is a US Car Dealer based in Aransas Pass, Texas. Aransas Autoplex Sales And Service is located at 2352 W Wheeler Ave, Aransas Pass, TX 78336, USA.
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